Shipping Info

Our site is connected directly to UPS and USPS for current shipping charges.  You the customer can select the method of shipping you desire, and see the actual cost of shipping.    

It is noted that we do not ship clay over a weekend during the summer or hot months.  We do not like for the clay to be exposed to the heat by sitting in a UPS or USPS truck over the weekend and getting hot and hard.   All orders placed on Thursday and Friday that cannot be deliver the next day are held until Monday of the next week to ship.  

Shipping:   Domestic Shipments

Orders are normally shipped within 24 hours of receipt by USPS or UPS, Monday – Friday. Orders received on weekends and Holidays are shipped the next business day.   You can select your method of shipping during checkout.

Shipping Charges:

We do not offer free shipping, Shipping charges are computed based on the weight of your order to your zip code. Our site is connected directly to UPS and USPS for Real Time Shipping Rates. To see your shipping charges, register, place your order and during checkout you can select your method of shipping and the shipping charges will appear during the checkout process. If you are not satisfied with the charges you do not have to proceed with the order. We are unable to give you shipping charges by telephone.

Shipping Addresses:

Customer is responsible for providing correct shipping addresses, including Suite numbers, room numbers and correct zip codes. Inaccurate shipping information will result in address correction fees by UPS. Address correction fees range from $6.00 to $20.00 per package. These fees will be automatically charged to the Customer's Credit Card.

Shipping:  International Shipments

The shipping charges shown on this site do not include brokers fees, taxes, duties or other charges added by Shipping Companies, Governments, brokers, or other entities involved with the import or export of merchandise. At this time this site can only accept international orders from Canada and Puerto Rico.

Canada and Puerto Rico

Orders from Canada and Puerto Rico can be placed on the website. 

International Shipments to All other Countries.

This site cannot accept orders from other International Countries. We do ship to Europe, Asia, and most other countries. Note: We cannot ship liquid items to International countries. The epoxies and glues are considered Hazardous and shipping internationally is not allowed To place an order for all other items by email, follow the following procedures Place all the items you wish to purchase in the cart on the website. When finished, click on Cart, just under the wide green line at the top of the page. Copy the contents of the cart, and paste into an email to: sales@creative-wholesale.com Be sure to include your complete postal shipping address and telephone number. Upon receipt of your order, we will assemble the order and send you an invoice by email, and a request for payment through PayPal. We use Postal Priority Mail Flat Rate Boxes for shipments to International Countries.

You can check Postal Priority Mail Flat Rate Box rates at:

https://postcalc.usps.com/?country=10440

 If you have any questions regarding International Shipments, please contact us at: sales@creative-wholesale.com.